Introduction

At Shannon's Wellness Solutions, your trust is paramount. We are dedicated to protecting your privacy and handling your personal information with care and respect. This Privacy Policy details how we collect, use, share, and protect your personal information across our offerings, including Shannon Spears Wellness, the Coaches Co-Op Mentorship, Online Coaching and Courses, Software and Chrome Extension Tools for Lead Generation and Customer Management, Online Business Coaching and Consulting, Ministry and Mentorship.

Information We Collect

To enhance our services and cater to your needs, we collect various types of information:

Personal Information: Including but not limited to your name, email address, phone number, provided when you register, purchase, or communicate with us. Usage Information: Data on your interactions with our services, such as visited pages, viewed content, and session timings. Technical Information: Automatically collected device information, including IP addresses, browser types, and operating systems. Payment Information: For transactions, we collect payment details, securely processed by Stripe. We store this information securely with Stripe to facilitate easier future transactions and manage subscriptions.

Use of Your Information

The information collected is used to:

Deliver, enhance, and personalize our services. Process transactions, sending confirmations, invoices, notices, updates, alerts, and administrative messages. Communicate about new products, services, promotions, and events. Analyze trends and usage for service improvement. Offer content and features tailored to your interests.

Sharing Your Information

We are committed to not sharing your personal information outside of Shannon's Wellness Solutions, except:

With Your Consent: Sharing occurs with your explicit consent. For External Processing: Trusted affiliates or businesses process information on our behalf, based on our instructions and under strict confidentiality. For Legal Reasons: We may share information to comply with laws, regulations, legal processes, or government requests.

Security

We employ measures to protect your information from unauthorized access, loss, misuse, or alteration.

Your Choices

You have rights regarding the use and disclosure of your personal information. You can withdraw previously given consent and opt-out of further processing by contacting us.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices. We will notify you of any significant changes through our website or direct communication.

Contact Us

For questions or concerns about our Privacy Policy, please reach out to us at

[email protected]

Terms & Conditions:

Terms and Conditions for Shannon's Wellness Solutions

Welcome to Shannon's Wellness Solutions! We provide a range of services, including health coaching services through Shannon Spears Wellness, The Coaches Co-Op Mentorship for coaches, Online Coaching and Courses, Software and Chrome Extension Tools for Lead Generation and Customer Management, Online Business Coaching and Consulting, Ministry and Mentorship. These Terms and Conditions govern your use of our website and services, ensuring a mutual understanding of your rights and obligations.

Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Use of Services

Shannon's Wellness Solutions grants you a limited, non-exclusive, non-transferable license to access and use our services for your personal and non-commercial use, subject to these Terms and Conditions.

Account Registration and Security

You may need to register for an account to access certain services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for all activities that occur under your account.

Intellectual Property Rights

All materials provided by Shannon's Wellness Solutions, including but not limited to text, graphics, logos, and software, are the intellectual property of Shannon's Wellness Solutions or its licensors. You may not use such materials without permission.

User Conduct

You agree not to misuse our services. Misuse includes, but is not limited to, using our services for illegal purposes, infringing on intellectual property rights, or engaging in harassment or offensive behavior.

Payment and Refund Policy

Certain services provided by Shannon's Wellness Solutions may require payment. All transactions are processed securely, and payment information is handled in accordance with our Privacy Policy. By proceeding with any purchase, you agree to the following payment and refund terms.

Digital Products: All digital products, including but not limited to e-books, courses, templates, and downloadable resources, are non-refundable. Due to the nature of digital goods and the inherent risk of copyright infringement once delivered, we are unable to offer refunds or exchanges on any digital product purchases.

Membership Fees: Membership fees are non-refundable and are billed on a recurring monthly basis only. By subscribing to a membership, you authorize Shannon's Wellness Solutions to charge the applicable monthly fee using the payment method provided at the time of registration.

Cancellation Policy: To cancel a membership, written notice must be provided via email to either [email protected] or [email protected]. The cancellation request must be received before the end of the current billing cycle. Upon receipt of the cancellation request, your membership will be terminated at the end of the current billing period, and no further charges will be incurred.

Please note that due to the digital content, virtual coaching services, and personalized support offered through our membership programs, all monthly membership fees are strictly non-refundable.

By purchasing or subscribing to any service offered by Shannon's Wellness Solutions, you acknowledge and agree to this Payment and Refund Policy.

Termination

Shannon's Wellness Solutions may terminate or suspend your access to our services at any time, without prior notice or liability, for any reason, including if you breach these Terms and Conditions.

Disclaimers and Limitation of Liability

Our services are provided "as is." Shannon's Wellness Solutions does not warrant that the services will be uninterrupted, secure, or error-free. We are not liable for dam

ages, direct or consequential, resulting from your use of the services.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Your continued use of the services following such changes constitutes your acceptance of the new Terms and Conditions.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Shannon's Wellness Solutions is headquartered, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at

[email protected]